The review also examines the impact of parenting programmes, practitioner development, and programme resources in promoting early learning. Adapted from Early Learning Programme Outcome Study Baseline Report by Andrew Dawes, Linda Biersteker, Elizabeth Girdwood, Matthew Snelling, and Jessica Horler (2018).

Behind every high-quality dataset is a field team that’s supported, confident, and never left alone with a technical problem.

 

DataDrive2030 is recruiting a Fieldwork Support Coordinator to join the First Class Conductors Business Unit. This role serves as the primary operational interface for field teams. This role supports the post-training assessor journey, providing direct, ongoing liaison, mentorship, and technical troubleshooting to ensure field teams are fully supported and equipped for high-quality data collection during fieldwork, in support of SO3. The Fieldwork Support Coordinator is the first point of contact for in-field issues and the technical expert for field team setup.

 

Role details

 

Role title: Fieldwork Support Coordinator

Business unit: First Class Conductors

Employment type: Permanent

Job grade: CL (C1)

Salary: R30 000 – R40 000 (CTC)

Line manager: User Engagement Lead (and Fieldwork Support Manager)

Deadline: 18 February 2026

 

Responsibilities

 

In-field assessor liaison and operational support

 

• Act as the main operational liaison, providing direct, real-time support and communication to assessors active in the field

• Apply technical troubleshooting skills and context-specific knowledge to respond to logistical, procedural, and technical issues related to the ELOM tool, child assessment protocols, and data capturing platforms (e.g. SurveyCTO)

• Respond to and triage ad hoc technical and administrative requests from the field

• Collect and collate operational feedback from the field to inform the Fieldwork Support Manager and the Workforce Warriors team, contributing to continuous improvement in training and fieldwork support processes

 

Post-training assessor readiness and onboarding

 

• Support the practical steps of the assessor journey following training, including onboarding processes and enrolment for field orientation sessions

• Provide technical and administrative setup support to assessors, including:

  • Navigation of assessment kits, tablets, and fieldwork devices

  • Orientation to and access of the data collection software interface

  • Preloading of data to the backend

 

Data quality control and validation support

 

• Liaise directly with assessors before, during, and after fieldwork to communicate the status of ongoing data quality checks raised by Data Divas

• Follow up on data discrepancies, required corrections, and procedural data capturing issues to support timely in-field remediation

• Update the DD2030 database with revised data points in line with agreed data protocols, in collaboration with the Data Divas team

 

Organisational collaboration

 

• Work with other Business Units on joint projects and ensure smooth handover of functions at key points

• Participate in weekly team meetings and strategy sessions, and support ad hoc tasks arising from these discussions

• Represent DD2030 at relevant forums and events

• Adhere to DD2030’s Ways of Working and support the delivery of the overall organisational strategy

 

Qualifications

 

• Bachelor’s degree in IT Support, Informatics, Social Sciences, or a related field with a strong technical or fieldwork component

• Trained and accredited as an ELOM Assessor

 

Experience

 

• 2–4 years’ experience in technical field support, digital data collection, or fieldwork coordination

• Strong working knowledge of mobile data collection platforms (e.g. SurveyCTO)

• Direct experience supporting field-based teams (assessors, enumerators, facilitators)

• Familiarity with data quality checks and database updates

• Experience conducting ELOM assessments is an advantage, not a requirement

 

Capabilities

 

• Calm, effective technical troubleshooting under pressure

• Clear, empathetic communication with field teams

• Strong attention to detail in setup, logic, and documentation

• Confidence navigating devices, software interfaces, and access protocols

• A genuine service mindset – you care about helping others succeed

 

Apply here: https://forms.gle/Vw9nePCPXhJEDLJ29

 

If you like solving problems as they happen, and you care deeply about the integrity of data collected in real-world conditions, we’d love to hear from you.